Automate
WhatsApp Automation
Automating the channel your customers already prefer, on the official API, without getting your number blocked.
For a great many Indian businesses, WhatsApp is where customers actually make contact — well ahead of email, and often ahead of the phone. It is also where enquiries quietly go missing, because messages arrive on one person's handset with no record and no cover when they are unavailable.
We build on the official WhatsApp Business API rather than the unofficial workarounds. Those are cheaper and they get numbers permanently banned, usually at the worst possible moment, taking your entire message history with them.
What's included
Official API setup
Business verification, number registration and template approval handled properly. The unofficial libraries cost less until the ban, which is permanent and takes your history with it.
Instant acknowledgement, always
Every message answered immediately with something useful, at any hour, so an enquiry is never sitting unread overnight.
Enquiries into your system
Conversations captured as leads with their source attached, instead of living on a single phone nobody else can see.
Order and appointment updates
Confirmations, dispatch notices and reminders sent automatically on approved templates — the messages customers genuinely want.
Human takeover
Your team can step into any conversation at any point, with full history. Automation handles the routine and gets out of the way.
Who this is for
- Businesses whose enquiries arrive mainly on WhatsApp
- Teams where messages sit on one person's phone with no shared record
- Companies sending order or appointment updates by hand
Common questions
For low volume, that is genuinely fine and we will say so. The API becomes worth it when messages exceed what one person can answer, when several people need the same conversation history, or when you want updates sent automatically. Below that, the app plus a quick-reply setup is the cheaper answer.
Meta charges per conversation, with rates varying by type and country, and replies within a customer-initiated window are free. We will model your likely monthly cost from your actual volume before you commit, because it can surprise businesses that send a lot of proactive updates.
Only to people who opted in, on templates Meta has approved in advance. Sending unapproved bulk marketing gets the number blocked and breaches Indian telemarketing rules. We build the opt-in properly instead — it is slower and it is the only version that survives.
Tell us what you need built.
A couple of sentences is enough to start. You get a real reply within four hours.